Legal

Privacy Policy

Last updated 27 August 2026 · Effective 27 August 2026

This policy explains what OurBestie collects about you, why, who else sees it, and how to make us delete it. We have tried to write it in plain English. Where a section only applies once the app has launched, it says so.

1. Who we are

OurBestie is operated by SQUARIFY LLC, a limited liability company registered in Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801. In this policy, "OurBestie", "we", "us" and "our" mean that company. "You" means anyone who visits ourbestie.app, joins the waitlist, or uses the OurBestie app.

For the purposes of the UK and EU General Data Protection Regulation, we are the data controller for the information described here.

2. What we collect

2.1 When you use this website

Right now, the website does four things with data, and no more than four:

Waitlist sign-ups. The "Join the waitlist" buttons open a form hosted by Tally. The form asks for your email address, your name and your country. Whatever you type into it is collected by Tally on our behalf and stored in our Tally account.
Analytics, only if you allow it. We use Google Analytics to see which pages people actually read — page views, referring site, approximate location, browser and device type. It is not loaded until you accept it: if you decline, or simply ignore the banner, this site never contacts Google at all. If you accept, it sets two first-party cookies (_ga and _ga_<stream id>) that last up to two years and let it tell a returning visit from a new one. We do not use it for advertising, and we do not combine it with anything else we hold.
Page speed. Vercel, our host, measures how quickly pages load — how long the largest image took to paint, and the like. It runs on every visit, sets no cookie and records nothing about who you are.
Server logs. Vercel records standard request logs, including IP address, for security and abuse prevention. These rotate out automatically.

The two analytics cookies above are the only cookies this website sets, and only if you allow them. There are no advertising cookies, no social media pixels, no ad network tags and no session recorders on any page. You can change your mind whenever you like: . Declining after you accepted stops analytics loading from your next page view onward; to clear what is already stored, delete this site's cookies in your browser.

If your browser or extension sends a Global Privacy Control signal, we treat that as a refusal and never ask — you will not see the banner at all.

2.2 When you use the OurBestie app

This section describes the app and takes effect when the app launches.

Account details — your name or display name, email address, date of birth, and profile photo.
Profile content — anything you choose to add: bio, interests, languages, travel history.
Trip and group content — trips you create or join, plans, dates, and messages you send to other members.
Approximate location — the city or region you are in or heading to. As stated on our FAQ, we do not collect or display precise, real-time GPS coordinates to other users.
Device and usage data — device model, operating system, app version, crash reports, and which features you use.
Support correspondence — anything you send us when you contact support, including reports about other members.
Device identifiers — an installation ID that our backend gives your copy of the app, and a notification token if you turn notifications on. They keep you signed in, deliver notifications, and tie a crash report to the session that caused it. We do not use them for advertising and we do not sell them.
IP address — recorded whenever the app talks to our servers, for security and abuse prevention, and rotated out of the logs automatically.

3. Why we collect it

We only process your information where we have a lawful basis to do so:

To provide the service — creating your account, showing you trips, delivering your messages. Lawful basis: performance of a contract with you.
To keep people safe — investigating reports, enforcing our Community Guidelines, detecting fraud and abuse. Lawful basis: legitimate interests, and in places our legal obligations.
To improve the product — understanding which features are used and where people get stuck, in aggregate. Lawful basis: legitimate interests.
To tell you when we launch — if you joined the waitlist, we will email you about the launch and major milestones, and nothing else. Lawful basis: your consent, which you can withdraw from any email with one click.
To meet our legal obligations — responding to lawful requests and keeping records we are required to keep. Lawful basis: legal obligation.

We do not sell your personal information, and we do not share it with advertisers or data brokers. We do not use your trip content or messages to train machine learning models sold or licensed to third parties.

We do not make decisions about you by automated means alone. Nothing here profiles you, scores you, or decides anything that affects you without a person involved. If that changes — automated moderation inside the app is the likely first case — we will say so on this page before it starts.

We share information with a small set of service providers who process it strictly on our instructions, and who are contractually bound to protect it:

Tally — hosts the waitlist form, stores its responses, and sends the launch announcement to the people on it.
Vercel — serves this website and stores server logs.
Google — two separate things. Google Analytics runs on this website, and only for visitors who accept it. Firebase runs the app itself: signing you in, the database that holds your profile, trips and messages, storage for the photos you upload, push notifications, and crash reporting. Google Ireland Limited is our provider for the UK and EEA; data may be processed by Google LLC in the United States under the transfer safeguards in Google's terms.

Other members of the app see what you choose to make visible: your profile, the trips you join, and the messages you send to them. Assume anything you post to a group can be read and screenshotted by everyone in that group.

We may also disclose information where we are legally required to, where it is necessary to protect someone's safety, or as part of a merger or acquisition — in which case we will tell you before your information becomes subject to a different privacy policy.

5. How long we keep it

Waitlist emails — until we launch and send the announcement, or until you unsubscribe, whichever comes first. If we have not launched within 12 months, we delete the list.
Account data — for as long as your account is open. Delete your account and we delete your data immediately, not after a grace period. Copies already written to our backups fall out as those backups rotate on their normal cycle.
Safety and moderation records — kept longer where necessary to stop a banned member returning, or to comply with a legal obligation.
Server logs and analytics — server logs rotate out automatically on Vercel's normal cycle. Google Analytics is set to delete user-level and event-level data 14 months after your last visit; the aggregate reports that remain identify nobody.

6. Your rights and choices

Depending on where you live, you have some or all of the following rights. We honour these requests for everyone, wherever they live, rather than checking your jurisdiction first.

Access — ask for a copy of what we hold about you.
Correction — have anything inaccurate fixed.
Deletion — have your information erased.
Portability — receive your data in a machine-readable format.
Objection and restriction — object to processing based on our legitimate interests, or ask us to pause it.
Withdraw consent — unsubscribe from our emails at any time, with no effect on anything you already received, and turn website analytics back off whenever you like with the .

To exercise any of these, email support@ourbestie.app. We will respond within 30 days. Once the app is live you will also be able to delete your account and all associated data from within the app itself, without emailing anyone.

If you are in the EU or UK and you think we have got this wrong, you have the right to complain to your local data protection authority. We would rather you told us first so we can fix it.

California residents: we do not sell or share personal information as those terms are defined by the CCPA/CPRA, and we will not discriminate against you for exercising any of the rights above.

7. How we protect it

Everything is served over HTTPS. Access to production data is limited to the people who need it to do their jobs and is protected by multi-factor authentication. We keep our dependencies patched and review what we expose.

No system is perfectly secure, and we will not pretend otherwise. If a breach affects your personal information and is likely to result in a risk to your rights, we will notify you and the relevant regulator within the timeframes the law requires.

8. Age limits

OurBestie is for adults. You must be 18 or older to join the waitlist or use the app. The app helps people arrange to meet in person, and we are not willing to put minors in that position.

We do not knowingly collect information from anyone under 18. If you believe a minor has given us their information, email support@ourbestie.app and we will delete it.

9. International transfers

OurBestie is used in every country we can reach, and our service providers operate globally. That means your information may be processed outside the country you live in, including in the United States.

Where we move personal data out of the UK or European Economic Area, we rely on the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision covering the destination country.

10. Changes to this policy

We will update this page when what we do changes. The "last updated" date at the top always reflects the current version. If a change materially affects your rights, we will tell waitlist members and account holders by email before it takes effect — we will not rely on you noticing a new date.

11. Contact us

Privacy questions and requests: support@ourbestie.app
Everything else: hello@ourbestie.app
Post: SQUARIFY LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States

Email is the fastest way to reach us, and the only route on which we can promise the 30-day answer above. The postal address is our registered agent's office, so anything sent there reaches us only after it has been forwarded.